Terms of Service

Last updated: 10/31/2025

1. Acceptance of Terms

By accessing and using JoanTee ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

JoanTee is an online clothing store that provides premium clothing with fast delivery service. We offer a platform for customers to browse, purchase, and receive clothing items through our website and delivery network.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

You may sign in using your Google account. By doing so, you authorize us to access your basic profile information (name and email) from your Google account.

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to:

  • Product or service availability
  • Errors in product description or pricing
  • Problems identified by our credit and fraud avoidance department

Payment is required at the time of order placement. We accept various payment methods as displayed on our website.

5. Shipping and Delivery

We offer various delivery options including home delivery and pickup locations. Delivery times and costs are displayed at checkout. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return items within 30 days of delivery. Items must be in original condition with tags attached. Refunds will be processed to the original payment method.

7. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

8. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of JoanTee and its licensors. The service is protected by copyright, trademark, and other laws.

9. Limitation of Liability

In no event shall JoanTee, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

12. Governing Law

These Terms shall be interpreted and governed by the laws of Ghana, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: joanteebusiness@gmail.com
Website: https://joantee.com